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Terms of Website Use
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites; these links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- You may not create a link to this website from another website or document without The New World Trading Company (UK) Ltd's prior written consent.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
ONLINE DEPOSIT AND REFUND POLICY
Deposits: A non-refundable deposit may be required for parties of 6 or more at the time of booking unless the reservation is for a Christmas booking, private space, weekends or special occasion, when any party size can be asked for a deposit.
If the reservation is cancelled, and more than 24 hours' notice is provided, we may hold your deposit for a three month period, whereby you can re-book your experience/meal with us.
If the reservation is cancelled in less than 24 hours then the deposit will be forfeited. In the event a deposit refund is approved, please allow 10 working days to receive the amount back.
Deposit payments can be made in cash, credit or debit card and is taken in pound sterling. If you have any queries please contact us.
Gift Card Terms
Gift card refund policy:
Payment for gift cards can be made online or in one of our NWTC venues using cash, credit or debit card and is taken in pound sterling.
We do not offer refunds on gift cards unless they are faulty or damaged. To return a faulty or damaged gift card, please email email@example.com.
For more information about our Black Friday 2018 gift card terms, please visit: https://nwtc.uk.com/terms/black-friday-gift-card
My New World loyalty policy
The ‘My New World’ membership rewards loyalty (via app or card) by giving credit each time you make a purchase at any NWTC venue as well as entitling members to rewards and offers. The credit earns expires after 12 months from point of earning and can be redeemed as a 'balance' against food and drink purchases.
If you have any enquiries about earning credit or rewards, or your account in general, please email firstname.lastname@example.org
Birthday Bubbles Reward
A toast to you! Enjoy a bottle of Prosecco on us as a birthday treat when you dine – yours to enjoy within 14 days before or 14 days after your special day.
- Exclusively available to registered members of My New World who have downloaded and registered more than 24 hours prior to your birthday.
- The reward is one 750cl bottle of Prosecco and can be redeemed only once during the period of 14 days before or 14 days after your birthday.
- Valid only when dining. Excludes Saturday and Sunday.
- The birthday Prosecco reward is subject to availability and may be withdrawn at any time.
- The reward may be refused at the discretion of a manager.
- The reward may be exchanged for beer or a soft drink at the discretion of the manager.
- Reward may only be claimed once in a 12 month period.
- Cannot be used in conjunction with any other offers.
- You must be 18 or over to enjoy.
- We kindly ask you inform us at the time of booking that you are claiming your reward.
- Please provide accurate information when registering with My New World, as incorrect information will mean you are ineligible.
- Please drink responsibly.
All offers are subject to availability and may be withdrawn at any time. Please check with your chosen venue on arrival regarding specific offers and promotions. Offers may be venue-specific, only available at selected venues or only available on selected days.
- Excludes Saturdays
- Can be used alongside Malbec Monday offer, but not in conjunction with any other offer
- Valid until 30th September 2019
- Not available for use when dining from any set menus
- £10 bottle only valid on Mondays throughout September 2019
- Only valid when purchasing a main meal
- Valid with our September Kebab offer, but not in conjunction with any other offer or promotion
- Discounted cocktails are only available Sunday - Friday throughout September 2019
- £5 cocktails cannot be amended and only include those listed on the Cocktail Festival Menu
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