Welcome to our website...

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Trading House Restaurant Ltd's relationship with you in relation to this website.
The term 'The Trading House Restaurant Ltd' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

Terms of Website Use

The content of this website is for your general information and use only. It is subject to change without notice.
Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. 
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites; these links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without The New World Trading Company (UK) Ltd's prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Website Disclaimer

The information contained in this website is for general information purposes only. 
The information is provided by The New World Trading Company (UK) Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of The New World Trading Company (UK) Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, The New World Trading Company (UK) Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


Deposits: A non-refundable deposit may be required for parties of 6 or more at the time of booking unless the reservation is for a Christmas booking, private space, weekends or special occasion, when any party size can be asked for a deposit.

If the reservation is cancelled, and more than 24 hours' notice is provided, we may hold your deposit for a three month period, whereby you can re-book your experience/meal with us.

If the reservation is cancelled in less than 24 hours then the deposit will be forfeited. In the event a deposit refund is approved, please allow 10 working days to receive the amount back.

Deposit payments can be made in cash, credit or debit card and is taken in pound sterling. If you have any queries please contact us.

Gift Card Terms

 Gift card refund policy:

Payment for gift cards can be made online or in one of our NWTC venues using cash, credit or debit card and is taken in pound sterling.

We do not offer refunds on gift cards unless they are faulty or damaged. To return a faulty or damaged gift card, please email giftcards@nwtc.uk.com.


For more information about our Black Friday 2018 gift card terms, please visit: https://nwtc.uk.com/terms/black-friday-gift-card

My New World loyalty policy

The ‘My New World’ membership rewards loyalty (via app or card) by giving credit each time you make a purchase at any NWTC venue as well as entitling members to rewards and offers. The credit earns expires after 12 months from point of earning and can be redeemed as a 'balance' against food and drink purchases.

Please click here to read our full My New World Loyalty Policy.

If you have any enquiries about earning credit or rewards, or your account in general, please email myrewards@nwtc.uk.com

Birthday Bubbles Reward

A toast to you! Enjoy a bottle of Prosecco on us as a birthday treat when you dine – yours to enjoy within 14 days before or 14 days after your special day.  

  • Exclusively available to registered members of My New World who have downloaded and registered more than 24 hours prior to your birthday.
  • The reward is one 750cl bottle of Prosecco and can be redeemed only once during the period of 14 days before or 14 days after your birthday.
  • Valid only when dining. Excludes Saturday and Sunday.
  • The birthday Prosecco reward is subject to availability and may be withdrawn at any time.
  • The reward may be refused at the discretion of a manager.
  • The reward may be exchanged for beer or a soft drink at the discretion of the manager.
  • Reward may only be claimed once in a 12 month period.
  • Cannot be used in conjunction with any other offers. 
  • You must be 18 or over to enjoy.
  • We kindly ask you inform us at the time of booking that you are claiming your reward. 
  • Please provide accurate information when registering with My New World, as incorrect information will mean you are ineligible.
  • Please drink responsibly.


All offers are subject to availability and may be withdrawn at any time. Please check with your chosen venue on arrival regarding specific offers and promotions. Offers may be venue-specific, only available at selected venues or only available on selected days.

September Offers:

Kebab Discounts

  • Excludes Saturdays
  • Can be used alongside Malbec Monday offer, but not in conjunction with any other offer
  • Valid until 30th September 2019
  • Not available for use when dining from any set menus

Malbec Monday

  • £10 bottle only valid on Mondays throughout September 2019
  • Only valid when purchasing a main meal
  • Valid with our September Kebab offer, but not in conjunction with any other offer or promotion

Cocktail Festival

  • Discounted cocktails are only available Sunday - Friday throughout September 2019
  • £5 cocktails cannot be amended and only include those listed on the Cocktail Festival Menu


Sign up now and look forward to receiving news, events, exclusive offers, promotions and menu updates before anyone else!